Privacy Policy

Practice Name: Lee S. Ridens, Ph.D., LLC
Address: 804 Moorefield Park Dr., Suite 204, Richmond, VA 23236
Phone: (804) 379-1641
Email: lsr@drleeridens.com
Website: https://drleeridens.com/

PRIVACY POLICY

PRIVACY NOTICE

THIS PRIVACY NOTICE DISCLOSES THE PRIVACY PRACTICES FOR https://drleeridens.com/.

This privacy notice applies solely to information collected by this website and our intake management system. It will notify you of the following:

What personally identifiable information is collected from you through the website and intake process, how it is used, and with whom it may be shared
What choices are available to you regarding the use of your data
The security procedures in place to protect the misuse of your information
How you can correct any inaccuracies in the information

INFORMATION COLLECTION, USE, AND SHARING

What We Collect

We are the sole owners of the information collected on this site and through our intake process. We only have access to/collect information that you voluntarily provide us via:

Email or direct contact through our website
Our online intake forms and scheduling system
Phone conversations during our intake process
Documentation for superbills, out-of-network insurance verification, and billing processes

How We Use Your Information

To respond to your inquiries regarding psychological evaluation, testing, behavioral consultations, and appointment scheduling
To provide clinical and assessment services, including intake interviews, psychological testing, educational evaluations, and results reviews
To process payment transactions and provide superbills upon request
To comply with legal and ethical requirements for mental health record-keeping and reporting
To communicate about appointments, including confirmations, reminders, and scheduling changes

Information Sharing

We will never sell or rent your information to anyone.

We will not share your information with any third party outside of our organization, except:

As necessary to fulfill your request (e.g., coordinating with schools, physicians, or other healthcare providers with your explicit written consent)
When required by law (such as mandatory reporting requirements for licensed mental health professionals)
With our technology partners who provide secure services essential to our practice operations (such as our intake management system, electronic health records, and secure communication platforms)

Third-Party Service Providers: We partner with trusted service providers to deliver specific services including:

SimpleIntake by Productive Therapist – Our intake management and client communication platform
Electronic Health Records (EHR) & Scheduling System – Secure client record management
Doxy.me – Secure HIPAA-compliant teletherapy platform for virtual appointments

These parties are bound by strict confidentiality agreements and Business Associate Agreements (BAAs) where applicable, and are not allowed to use personally identifiable information except for the purpose of providing these specific services to our practice.

HIPAA COMPLIANCE

As a mental health practice, Lee S. Ridens, Ph.D., LLC is required to comply with the Health Insurance Portability and Accountability Act (HIPAA). This privacy policy works in conjunction with our HIPAA Notice of Privacy Practices, which provides additional details about how we protect your Protected Health Information (PHI).

Your health information is protected by both HIPAA regulations and this privacy policy.

WEBSITE AND COMMUNICATION

External Links

This website may contain links to other sites (such as Doxy.me or educational resources). Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Email Communications

Unless you ask us not to, we may contact you via email to:

Send appointment confirmations, intake packets, and reminders
Share updates to practice policies
Notify you of changes to this privacy policy

You will always have the option of opting out of non-essential communications.

YOUR ACCESS TO AND CONTROL OVER INFORMATION

You may opt out of any future non-essential contacts from us at any time. You can do the following at any time by contacting us via our phone or email provided below:

See what data we have about you, if any
Change/correct any data we have about you
Request deletion of your data (subject to legal and professional record-keeping requirements)
Express any concern you have about our use of your data

Important Note: As a licensed clinical psychologist in Virginia, Dr. Ridens is required by law to maintain clinical and psychological evaluation records for a specified retention period. We cannot delete essential health and evaluation records during this required retention period.

SECURITY MEASURES

Online Security: All sensitive information submitted via our website and intake forms is encrypted and transmitted securely. Look for the lock icon in your browser’s address bar and “https” at the beginning of web addresses.
Offline Security: Only staff/practitioners who need information to perform specific clinical or administrative duties are granted access to personally identifiable information. All computers and servers storing client data are kept in secure, protected environments.
Business Associate Agreements: All third-party service providers who handle your PHI or personal data have signed Business Associate Agreements ensuring they meet HIPAA security and privacy standards.

PRACTICE CONTACT INFORMATION

Practice Name	Lee S. Ridens, Ph.D., LLC
Address	804 Moorefield Park Dr., Suite 204, Richmond, VA 23236
Phone	(804) 379-1641
Email	lsr@drleeridens.com
Website	https://drleeridens.com/

Privacy Concerns: If you feel that we are not abiding by this privacy policy, please contact us immediately via phone at (804) 379-1641 or email at lsr@drleeridens.com.

POLICY UPDATES

This privacy policy may be updated from time to time. The date of the most recent update will be displayed at the bottom of this policy.

Last Updated: August 5, 2026